Frequently Asked

No, we are not a pharmacy. DirectTrack RX is a prescription delivery service that works with all independent, chain, supermarket, mass merchant, long term care, and hospice care pharmacies.

Utilizing our services will save thousands of dollars a month on unnecessary shipping costs. Our pricing guarantees transparency and the most cost-effective option. More Density = More Savings For Our Clients.


We are covered under commercial and general liability insurance. The value of your package is covered by us.

Our drivers go through a vigorous background check process. They go through extensive HIPAA training. Professional patient etiquette is guaranteed.

Our patent pending refill consent tool ensures prescription refills at a later date. Increasing refill ratios and lowering attrition rates. Please contact us at for further explanation.

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